Privacy Policy
Commitment...
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.
Email...
You will only receive emails from us by consent, of which will include; (1) order confirmations - as part of our automated shopping process, (2) an email reply - in response to a general or sales enquiry received by us in an email format from you, and (3) order update - to provide valid information to you in respect to a current order. We do not send marketing emails to non-customer, personal email addresses (‘spam’).
Marketing...
We will provide you with the means of declining any future newsletters or marketing email, by the inclusion of an automated 'unsubscribe' option upon each newsletter. We do not send marketing emails to non-customer, personal email addresses (‘spam’).
Data collection...
To enable us to service your enquiries and your custom, the following data may be collected: your name, address, telephone number, email address and credit/debit card details. We will never collect sensitive information about you without your explicit consent. Your details will be stored on our secure server.
Credit/debit details are NOT stored and are only used to process payment.
The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting us. If you find any inaccuracies, we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with the law.
Shopping...
We may use technology to track the patterns of behaviour of visitors to our site. To enable our shopping facility to function, this site utilises both 'Java' and 'Cookies' in its operation. You can usually modify your browser to limit 'Java' use, however by doing so our shopping functions will be impeded. 'Cookies' are used to collect information to identify you as a shopper upon our web site, although again you can modify your browser settings to limit their use.
Good to know...
Both our retail shop and warehouse are based in the central location of Northampton.
Disclaimer
All pricing shown includes VAT at the prevailing rate. All specifications stated are approximate as quoted by our manufacturers. Images are for illustration purposes only and may not reflect the actual product supplied.
Upon a minority of goods some distant UK mainland locations may attract extra delivery charges. Please contact us for more information.
GM Suppliers (A trading division of Garden Machines Northampton Ltd). 5, Chartergate, Clayfield Close, Moulton Park, Northampton, NN3 6QF.
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